App crashes when I switch to, and start using, "highlighter" pen

App crashes when I switch to, and start using, “highlighter” pen. tried restarting app, then iPad. still happening. I only bought this App a few days ago. the highlighter was function just fine until today??? what’s the “fix”? thx@

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I love this app but its crashing every time 1 put “ink to paper” or I’m & hide tools there was a update that helped some but mine is still crashing ’

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Thanks for the bug report and sorry about the crash. Can you please take these steps to send logs in?

  1. Run Penbook
  2. Tap :bust_in_silhouette:Account
  3. Tap “Get Support” – this will generate a draft email with the logs

May be it is the same bug I have. It happens when I choose the 4th or 5th line thickness. If you try to choose 1 or 2 or 3 thicknesses, they may work.

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This is a great lead, thank you for the detail :slight_smile:

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I’ve reproduced this and a fix is on the way. Thanks for the screen recording @Olga!

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Hooray! :slight_smile: It pleases me to be useful.

We’ve included a fix for this crash in v6.0.2, which just went live in the App Store. Thanks again for all your help.

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