I was near the end of my lecture and I clicked on add a page, little did I know, I’d end up crying right after. My previous page full to the brim with notes literally just disappeared, no trace no nothing, just gone. I couldn’t back up my penbook either because I just started using it. I was really excited to get penbook because of a youtube video that was raving about it, now I really want a refund. Is there a way I can get my page back? It absolutely sucks compared to goodnotes. I can’ t resize anything, can’t change the colour of my text after I have written it down, and when I want to add stickers or washi tape, I can’t even see what I wrote, meaning I can’t place it where I want to. AND they don’t even have a feature where you can recover a lost/deleted page. Genuinely so frustrated. Also for the love of God, make a feature where you can elongate your washi tape horizontally, not just vertically. You guys charge goodnote prices, but don’t have basic features, make it make sense.
I’d really like to see all the aforementioned abilities as well. I am new to Penbook and was so excited I bought the lifetime subscription but I am starting to have buyers remorse. There are other apps that offer basics such as text and photo resizing, straight line drawing assist, color change, lasso, ability to drop photos while in the text… etc.
Penbook, please help me not regret my pricey purchase.
Sorry to hear that - but we do have a lot of those features. Check out the PDF manual we have, it’s an easy read. Some of them are in Tweezer mode (to resize photos for example), or for drawing assist use a three-fingered tap and hold on the canvas to get straight lines, circles, etc.
Using the tweezers I have only been able to enlarge photos, not shrink them
Thanks, can you email us so we can look at your configuration?